Withdrawals
Operator and jurisdiction: BASIS is operated by BASIS DIGITAL INFRASTRUCTURE LTD, a Seychelles IBC (LEI: 254900IX2F2KCWNSSS64).
This page explains how withdrawals work, supported assets, timing, and fees.
1. Withdrawal Process
Withdrawals follow the asset flow of the platform:
Funding Wallet holds native assets: BTC, ETH, SOL, PAXG
Staking Wallet holds stTokens: stBTC, stETH, stSOL, stPAXG
To withdraw, you must first unstake your full position from the relevant pool. Unstaking is full-position only and auto-MAX.
Go to Stake
Open the Stake section in the dashboard.
Select the active position
Choose the pool you want to exit.
Supported staking pairs are:
BTC ↔ stBTC
ETH ↔ stETH
SOL ↔ stSOL
PAXG ↔ stPAXG
Unstake the full position
Unstaking is processed on a full-position basis only. When you initiate unstake, the system automatically applies MAX to the entire staked balance for that pool.
Once confirmed, the claimable amount is automatically credited to your Staking Wallet as the corresponding stToken upon completion of the lock-up requirement.
Move to withdrawal
After unstake is completed and the balance is available for withdrawal, proceed to Assets and submit a withdrawal request from your Funding Wallet in the native asset.
2. Supported Withdrawal Assets
Withdrawals are available only in the same native asset family used by the account balance.
BTC
Network: Bitcoin only
Minimum withdrawal: 0.0002 BTC
Estimated arrival: \10 to 60 minutes
BTC withdrawals are supported on the Bitcoin network only. Non-Bitcoin addresses may cause irreversible loss of funds.
ETH
Network: Ethereum
Minimum withdrawal: 0.004 ETH
Estimated arrival: 1 to 10 minutes
ETH withdrawals are executed via smart contract to your connected wallet on Ethereum. Please ensure your connected wallet supports ETH. Transactions on-chain cannot be reversed.
PAXG
Network: Ethereum (ERC-20)
Minimum withdrawal: 0.002 PAXG
Estimated arrival: 1 to 10 minutes
PAXG withdrawals are executed via smart contract to your connected wallet on Ethereum (ERC-20). Transactions on-chain cannot be reversed.
SOL
Network: Solana
Minimum withdrawal: 0.1 SOL
Estimated arrival: 1 to 10 minutes
SOL withdrawals are executed via smart contract to your connected wallet on Solana. Transactions on-chain cannot be reversed.
USDT is not a depositable or withdrawable asset. It is used only as an internal accounting and display unit.
3. Asset Conversion Rules
Swaps are same-token only and always 1:1 within the BASIS asset model.
BTC
stBTC
1 BTC = 1 stBTC
ETH
stETH
1 ETH = 1 stETH
SOL
stSOL
1 SOL = 1 stSOL
PAXG
stPAXG
1 PAXG = 1 stPAXG
There is no cross-asset withdrawal conversion at withdrawal time.
Examples:
BTC withdraws as BTC
ETH withdraws as ETH
SOL withdraws as SOL
PAXG withdraws as PAXG
4. Fees
Deposit
0%
Swap
0.01%
Withdrawal
0.05%
There is no separate unstaking fee. Network execution is handled within the platform withdrawal fee structure.
5. Fixed Pools and Lock-Up Rules
Booster schedules are:
14D
+10%
30D
+20%
90D
+50%
180D
+100% (2×)
Important rule:
Fixed pools can be unstaked only after the lock-up period ends
There is no early exit option
Unstake is full-position only
Rewards accumulate in real time as the same stToken in the Staking Wallet.
6. Processing Logic and Risk Controls
Withdrawals are governed by deterministic execution controls and state-machine risk management.
This design supports:
orderly capital movement without forced routing errors
deterministic accounting between Funding Wallet and Staking Wallet
structural alpha capture with constrained execution states
platform stability under changing market conditions
BASIS execution infrastructure is built around:
sub-50μs latency
100K+ OPS routing capacity
proprietary routing infrastructure
mathematically constrained execution paths
These controls support execution precision and predictable settlement behavior.
7. Withdrawal Protection
Withdrawal Protection is enabled automatically when you create a BASIS account. No additional setup is required.
How It Works
When you submit a withdrawal request, BASIS adds an email verification step to confirm your identity before processing the transaction.
Final Submission of a Withdrawal Request
Click Withdraw
Complete the withdrawal form and click the Withdraw button.
Enter the verification code
A 6-digit verification code modal appears on screen. BASIS sends the code to the email address registered to your account.
Confirm the withdrawal
Enter the 6-digit code in the modal. The withdrawal is processed normally once the correct code is entered.
The verification code is valid for a single use only. If you do not receive it within a few minutes, check your spam folder or request a new code.
Managing Withdrawal Protection
If you make frequent withdrawals, you may disable Withdrawal Protection to streamline your workflow.
If you disable Withdrawal Protection, follow these precautions:
Always click the logout button before closing your browser. Do not close the tab without logging out first.
Use a private, secure device. Avoid accessing BASIS on shared or public computers.
Enable 2FA on your registered email account to protect the credentials linked to your BASIS account.
Disabling Withdrawal Protection removes the secondary email verification step. You are responsible for the security of your account if you choose to disable it.
8. Important Notes
Withdrawal requests are processed according to internal risk and settlement checks
Always verify the destination address before confirming
Blockchain transactions are irreversible
BTC withdrawals use the BASIS account address model
ETH, SOL, and PAXG flows require a connected Web3 wallet
Minimum withdrawal amounts: BTC 0.0002 | ETH 0.004 | PAXG 0.002 | SOL 0.1
Dashboard navigation: Stake | Assets | Referral | Support | Account
For withdrawal issues, contact [email protected].
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