# DMM: Defensive Maintenance Mode {% hint style="info" %} Operator and jurisdiction: BASIS is operated by BASIS DIGITAL INFRASTRUCTURE LTD, a Seychelles IBC (LEI: [254900IX2F2KCWNSSS64](https://lei.bloomberg.com/leis/view/254900IX2F2KCWNSSS64)). {% endhint %} Defensive Maintenance Mode (DMM) is the most severe operational state in the BASIS control hierarchy. While automated safeguards can respond immediately to defined trigger conditions, DMM is a deliberate platform-wide protection state that requires human review and a formal Root Cause Analysis (RCA) before normal operations can resume. ## 1. When DMM Is Activated DMM is entered when conditions are too severe, too uncertain, or too structurally complex for automated controls alone. These include, but are not limited to: * Persistent safeguard triggers: repeated trigger events within a short interval, indicating a systemic issue rather than a transient anomaly * Exchange insolvency or withdrawal halt: a whitelisted venue announces halted withdrawals, reports a security breach, or exhibits signs of financial distress * Regulatory action: a material regulatory event affects the platform, a connected service provider, or a whitelisted venue * Internal system compromise: any indication of unauthorized access, critical software failure, or a breakdown in security controls * Severe market infrastructure dislocation: a major USD-equivalent pricing reference becomes unstable, impairing reliable valuation or settlement assumptions * Routing or execution integrity failure: loss of deterministic execution guarantees, unacceptable divergence in expected execution precision, or infrastructure degradation affecting safe operation {% hint style="warning" %} DMM is a safety mechanism, not a discretionary performance tool. It is designed to preserve asset integrity, maintain state consistency, and prevent cascading failures during high-uncertainty events. {% endhint %} ## 2. The DMM Protocol Once DMM is activated, the following protocol is executed: {% stepper %} {% step %} #### Full halt All automated trading, staking actions, swaps, and withdrawal processing are suspended. Responsible: System {% endstep %} {% step %} #### State freeze All active operational states are frozen. No new orders are placed, and no existing orders are modified unless required for containment. Responsible: System {% endstep %} {% step %} #### Incident declaration A formal incident is declared and the operations function is mobilized. Responsible: Operations Lead {% endstep %} {% step %} #### Root Cause Analysis (RCA) The team investigates the triggering event to determine cause, scope, affected systems, and possible asset impact. Responsible: Engineering and Risk {% endstep %} {% step %} #### Impact assessment The team quantifies financial, operational, and user-level effects, including any disruption to staking balances, swaps, or withdrawal processing. Responsible: Risk and Finance {% endstep %} {% step %} #### User communication An official status update is issued explaining the incident, current asset state, operational restrictions, and expected next steps. Responsible: Operations {% endstep %} {% step %} #### Resolution and recovery plan A controlled recovery plan is prepared to restore services safely under verified conditions. Responsible: Engineering and Risk {% endstep %} {% step %} #### Manual approval to resume Operations resume only after the RCA is complete, recovery controls are validated, and explicit manual approval is granted by an authorized senior operator. Responsible: Operations Lead {% endstep %} {% endstepper %} ## 3. User Impact During DMM During DMM, users should expect: * No new rewards to accumulate while protected operations remain paused * Withdrawals to be delayed until asset integrity, ledger consistency, and settlement pathways are revalidated * Swaps to be unavailable during the incident window * Regular status updates through official support and platform communication channels {% hint style="info" %} Wallet model reminder: * Funding Wallet: holds native tokens for deposit and withdrawal * Staking Wallet: holds stTokens for staking and reward accumulation During DMM, balances remain visible, but restricted actions may be temporarily unavailable until safe resumption is confirmed. {% endhint %} ## 4. Why DMM Matters A reliable stop-and-assess mechanism is a core part of resilient digital asset infrastructure. When uncertainty exceeds the safe operating envelope, deterministic execution and state-machine risk controls must take priority over continuity. BASIS is designed around: * deterministic execution * mathematical constraints * state-machine risk controls * proprietary routing infrastructure * structural alpha capture through disciplined execution precision This operating model is supported by research from Base58 Labs, with infrastructure principles centered on controlled state transitions rather than discretionary intervention. ## 5. Operational Principles Behind DMM DMM exists to ensure that exceptional events are handled with discipline rather than improvisation. In practice, this means: | Principle | What it means in DMM | | ------------------------ | -------------------------------------------------------------------------------- | | Asset safety first | Outflows and automated actions remain restricted until verification is complete | | Deterministic recovery | Service restoration follows a documented sequence, not ad hoc operator decisions | | Auditability | Every state transition, approval, and recovery step is logged for review | | Communication discipline | Users receive factual updates based on verified information | | Controlled resumption | Services return incrementally only after risk controls are confirmed | ## 6. Resumption Criteria Normal operations are restored only when all of the following conditions are satisfied: * the triggering event has been identified and contained * core systems have passed integrity checks * pricing, routing, and settlement dependencies are functioning within acceptable thresholds * user ledger states are reconciled * withdrawal pathways are verified * an authorized operator provides explicit sign-off {% hint style="success" %} DMM is a sign of operational maturity. It reflects a controlled approach to infrastructure safety, where protection of user assets and system integrity takes precedence over immediate restart. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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